Frequently Asked Questions

    What is your return policy?

    If you are unhappy with a purchase, you may return it for store credit (minus shipping costs) within 10 days of receiving your package. If you are local pick up, you must pick up your package within 3 days to for the 10 day rule to apply to you. Anything picked up after 3 days will not be able to be returned. All returns must be received unwashed, unworn, and in new condition when we receive them. Any item sent back that does not meet these requirements, will not be given store credit. No exceptions. Returns do exclude handmade items and custom T-shirt orders. I will not do returns on handmade and custom items.

    How do I track my order?

    Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track your order on our website or the shipping carrier’s website.

    Do you offer international shipping?

    Not at the moment.

    How can I contact customer service?

    For all questions you may email honeysucklehollerboutique@gmail.com. All emails will be responded to during business hours, Monday to Friday, 9am to 5pm EST. We strive to respond to all inquiries within 24 hours.